ERS is structured so as to give confidence to interested parties in its competence, impartiality, confidentiality and integrity. Competence is assured by ensuring that members of staff, committee members and subcontracted organisations or services which are involved in the certification process are capable of performing the activities assigned.
Impartiality is assured by ERS being ethical in its approach and independent of applicants and certified persons. An independent Impartiality Committee representing the Gas and Oil industries, consumers and manufacturers ensure that ERS continue to meet the highest standards. The Committee oversee decisions relating to certification with authority for implementation of its policies delegated through quality system documentation. The committee undertake a regular review of risks that could effect impartiality and take appropriate action to prevent such risks or potential risks effecting certification decisions. Independent gas and oil scheme committees ensure that our certification meets the latest industry requirements.
ERS is registered in accordance with the Data Protection Act and confidentiality agreements are signed by all personnel involved in the certification process.
Certification is offered fairly and equitably to all applicants without undue financial barriers, ERS policies and procedures are administrated without discrimination and are not intended to impede or inhibit access except as provided for in ISO/IEC 17024:2012
ERS require that activities of related bodies, such as sub-contracted assessment centres, do not compromise the confidentiality and impartiality of ERS certification. All personnel involved are required to declare any conflicts of interest and sign an agreement to this effect. ERS does not provide training and ensures, via auditing its sub-contract assessment centres, that any training provided does not compromise the confidentiality and impartiality of its certification.